Step 1
On Android, go to your profile
Set up biometrics
Follow these steps to log into the TSB Mobile Banking App using your fingerprint or face.
Steps for an Android device
Step 2
Tag fingerprint login
Step 3
Toggle the fingerprint authentication on
Step 4
To activate it, tap ‘Yes’
Step 5
To continue, tap ‘Set up’
Step 6
Please wait while we set up your fingerprint login
Step 7
Your fingerprint login is ready, tap ‘Close’ to exit
Steps for an iOS device
Step 1
On iOS, go to your profile.
Step 2
Tap Face ID login.
Step 3
Toggle Face ID login on.
Step 4
To activate it, tap ‘Yes’.
Step 5
To continue, tap ‘Set up’.
Step 6
Set up your Face ID.
Step 7
Face ID is now configured.
Step 8
Your Face ID is ready, tap ‘Close’ to exit.
Not using the TSB Mobile Banking App yet? Learn more about the app or download it now.
Need further help? Visit our Help & Support page.
