It can be hard to know when gambling has stopped being fun and turned into a problem. But when it has, it can ruin your finances. If you’re worried about your gambling, we can help.
The warning signs
Do any of these sound like your gambling?
- It makes you anxious to think about stopping
- It’s harming your relationships
- It makes you struggle financially
- You’re worried about how much you do it
Take this test
If you’re not sure, take this test to see how you rate.
Here are more support tools for you to try:
Things you can do
Add TSB’s Gambling Blocks
It takes just a click or two to activate this feature in the app or Internet Banking. If you’d rather, you can also do this in branch or over the phone.
The block instantly stops TSB debit card payments to most gambling websites, casinos, and betting shops.
Get expert support
GamCare is the UK’s leading gambling support service, dedicated to helping people break their addiction. Call them free and in confidence on 0808 8020 133, 24 hours a day. Or contact them through live chat or WhatsApp.
Exclude yourself from betting shops
You can sign up to voluntarily exclude yourself from betting shops on the high street via the Multi Operator Self Exclusion Scheme.
Your photo will be distributed to shops so they can help you if you enter the shops. This really works for some people.
Try free blocking software
GamStop is a simple tool that blocks you from UK gambling websites and apps. You choose for how long. It’s helped 100,000s of people in recent years.
Speak to TSB
If gambling is impacting you financially, whether that’s managing your current account, struggling to pay your mortgage, or making card or loan repayments, our Financial Support Services team will be able to offer you support and guidance for helping you manage your finances.
TSB’s Gambling Blocks FAQs
If you’re 18 or over and have a TSB debit card, you can apply a gambling block by tapping 'Manage Cards’ in the TSB Mobile Banking App. Then follow these steps:
- Access 'Manage Cards' by tapping the card icon next to your account in the app
- Select the card that you’d like to apply the gambling block to. The option is unavailable for credit cards and certain account types
- Click on 'Gambling block’, move the toggle button to 'On’ and the block takes effect straight away. If you then turn it off, you’ll need to wait 48 hours to make gambling payments again
- When the gambling block is on, most payments and transactions related to gambling will be restricted on your card
- You can remove your gambling block on the same screen, but you’ll need to wait 48 hours to make gambling payments again
Yes it does apply to Apple Pay, Google Pay and Samsung Pay.
We’ll block most transactions attempted from UK gambling merchants on your debit card. Such as gambling or premium-rate websites and gambling phone lines.
- Gambling subscriptions that are paid on direct debit
- Faster payments and bank transfers
- Lottery tickets may be blocked. This depends on how they are bought. If bought as part of a wider supermarket purchase they will unlikely be blocked.
- Non UK Gambling sites/platform
- Crypto currency
From 14 April 2020, the Gambling Commission put measures in place to stop the use of credit cards for gambling and betting in UK establishments and on UK gambling sites so a block is not required for your credit card.
You can remove the block within the mobile app whenever you wish, but you will have to wait 48 hours before you’re able to make gambling payments again.
No, your credit rating will not be affected by having a card block switched on.
Important Information
Apple Pay is a trademark of Apple Inc. registered in the US and other countries. Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC. Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Co. Ltd.
