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Help when you’ve had a reduction in income

If you’ve suffered a sudden loss of income, such as being made redundant or a bereavement, we’re sorry to hear it. But we’re here to try and help you minimise the impact.


Help planning for a reduction in income 

What to do if you’re made redundant

Knowing all the facts will help you plan ahead. You’ll want to find out about:

  • Possible repayment holidays on mortgages and loans
  • Whether your employer will help you find work/retrain/give your reference
  • How long you can use work equipment (eg car or phone)
  • What happens to your pension

Check your finances

Use this income and expenditure form to check your money ins and outs to see where you can make savings.

Also look at these sites for any benefits or credits you can claim.

Benefits calculator

Tax credit calculator

Loss of income due to bereavement

Once you’ve let us know about the bereavement, we can advise on your options. Please talk to us if you’re worried about their debt or keeping up payments:

TSB Bereavement

You may also want to talk to a trusted independent service, such as Citizen’s Advice.

Citizen’s Advice: Death and wills


Ask us for help 

Call us to discuss how we can help. Please have your account numbers and a completed income and expenditure form to hand and allow around an hour for us to talk about your options. 

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Useful resources 

MoneyHelper logo

Start budgeting with MoneyHelper

Money Helper offers a free budget planner that can help you get your finances in order and plan for the future.

StepChange logo

Check your benefits wth StepChange

Many people in the UK don’t claim the benefits and tax credits they could. Use this checker to see what you’re entitled to.


Citizen advice logo

Citizens Advice

You may want to talk to a trusted independent service. Citizens Advice can help you understand your position and what support is available to you.

National Debtline logo

National Debtline

National Debtline is an independent debt advice charity. If you’re struggling or worried about debt, they can help.