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Win back the cost of your insurance

Protect your home and contents with our insurance. Plus, get a 1 in 10 chance to win back the cost when you take out a new policy.*

18+ and UK residents only. *New customers only, if eligible, you will be automatically entered into our prize draw. To opt out click here. Exclusions and eligibility criteria apply. Click here to read the full T&Cs.

Bank of England: On 20 June 2024, the Bank of England announced no change to its base rate. Base rate remained at 5.25%. 
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My TSB Rewards

Discover great savings on treats like takeaways, holidays and Cinema tickets plus essentials like MOTs.

T&Cs apply

Video appointment with a Money Confidence Expert

Need a chat about your money?

Our Money Confidence Experts are available 7 days a week. Book a video appointment today.

Money worries If you’re struggling with the cost of living, you’re not alone. We’re here to help you get the support you need. Visit our money worries page.

The Mortgage Charter has been set up by the UK’s largest lenders, the FCA, and the UK government to give mortgage customers more help and support with their mortgage repayments. Find out more.




Need extra support?

There may be all sorts of reasons you might need us to work with you differently. We're here to help.

Got a question?

Trouble logging in or need help with your banking? Head to Help and Support for answers.

Want to chat?

Give us a call, or chat to us online and in the app using TSB Smart Agent.

Independent service quality survey results

As part of a regulatory requirement, an independent survey was conducted to ask approximately 1,000 customers of each of the 16 largest personal current account providers if they would recommend their provider to friends and family. The results represent the view of customers who took part in the survey.

Independent service quality survey results. With Monzo 84% in 1st place, Starling Bank 78% in 2nd place, First Direct 77% in 3rd place, Nationwide 69% in 4th place, Halifax 66% in 5th place, TSB 64% in 13th place

Authorised push payment (APP) fraud rankings in 2022

Authorised push payment (APP) fraud happens when someone is tricked into transferring money to a fraudster’s bank account. These charts use data given to the Payment Systems Regulator (PSR) by major banking groups in the UK, in 2022.

You can read the full report by visiting www.psr.org.uk/app-fraud-data

Share of APP fraud refunded

This data was provided by major UK banks in response to a request from the PSR and shows the proportion of total APP fraud losses that were reimbursed, out of 14 firms. Higher figure is better.

Share of APP fraud refunded comparison

APP fraud received per £million transactions: smaller UK banks and payment firms

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: smaller UK banks and payment firms comparison

APP fraud sent per £million transactions

This data was provided by major UK banks in response to a request from the PSR and shows the amount of APP fraud sent per million pounds of transactions, out of 14 firms. Lower figure is better.

APP fraud sent per £million transactions comparison

APP fraud received per £million transactions: major UK banks and building societies

This data shows the amount of APP fraud received per million pounds of transactions, out of 20 firms. Lower figure is better.

APP fraud received per £million transactions: major UK banks and building societies comparison
FSCS Protected
Financial Services Compensation Scheme

We're covered by the Financial Services Compensation Scheme (FSCS). This means that any money you hold in a TSB account is protected up to a limit of £85,000 - so you won't lose out.

Take five. To stop fraud
Is someone asking you to move your money?

Never transfer money to, or share passwords with, someone you don’t trust. This includes people online you’ve never met, too-good-to-be-true investments, and companies asking you to transfer funds directly to them.

Important information

Fraud refund guarantee

Return to Fraud refund guarantee

Valid from 14/04/2019. No refund if customers are involved in committing the fraud or repeatedly ignore account safety advice. Guarantee limited to £1 million per claim for authorised transactions. Purchase disputes are not covered by the guarantee. Other conditions apply.

TSB customers only. 18+ and UK resident. Offers administered and managed on behalf of TSB Bank plc by the Marketing Lounge Partnership.
Offers subject to availability. The same brands may have different offers elsewhere. T&Cs apply.