It’s often quicker to complete your everyday banking using the TSB Mobile Banking App or Internet Banking. You can also chat to us in the Mobile Banking App, or use our automated web chat service which you can find on the Help and Support page.
If you don’t have access to digital devices and are worried about not being able to access one of our branches, we can help you with this. Please call your local branch to let them know you’d like to set up banking access for a trusted friend or family member. The local branch will talk you through the process and provide guidance on how we can set this up.
All of our branches are Safe Spaces – please ask one of our colleagues in branch for a ‘Safe Space’ if you're experiencing domestic abuse. They’ll show you to one of our consultation rooms and provide you with the information you need for further support and assistance.
Mobile Money Confidence Experts
Sometimes you need a face-to-face chat about your money. So if you don’t live close to a branch, you might be able to visit a TSB Money Confidence Expert at one of our pop-ups*. They can help with most of your everyday banking needs and are available in selected community locations throughout the UK. To find out more about them, please click here.
* In line with Government announcements our ability to open pop-ups may be subject to change.
Request a branch appointment
If you’d like to arrange a convenient time to talk to us in branch simply click below to request an appointment.
Adobe digital forms
We use Adobe Sign for this kind of request. Adobe will pass the information you provide to us in a secure manner and won’t process it in any other way. Information on how we use your data can be found in our Data Privacy Notice.
Our Closure Programme
As part of our commitment to the Access to Banking Standard, we carry out a full local review on any branches before we make a decision to close it.
You can read more information here.
Everyday Banking at the Post Office
You can pay in and take out money from your bank account at any of 11,500 Post Office locations across the UK.
- Pay in cash and cheques
- Withdraw money
- Check your balance
- Any Post Office
- Whenever it's open
- Includes evenings and Sundays (where available)
- If paying in cash: From 20 May 2021 you’ll now be able to use your TSB debit card and PIN, or you can still use a pre-printed paying-in slip
- If paying in cheques: A pre-printed paying in slip and TSB deposit envelope (envelope available at Post Office)
- If you need to withdraw money: TSB debit card and PIN or ATM card and PIN
- Check your balance: TSB debit card and PIN or ATM card and PIN
Find your nearest Post Office, or check opening times: www.postoffice.co.uk/branch-finder
